How do I return something to you?

If you need to return your order for an exchange or refund, we're here to help!

To make a return, simply notify us within 7 business days of receipt of your order. Please ensure your return conforms to the returns policy.

As noted in the returns policy, unfortunately we are unable to accept returns on hair extensions which have been used or if the packaging has been opened or tampered with.

Please complete your returns form, found on the back page of the guide included with your order (alternatively you can use the form attached below) then return to the address provided on the returns form.

 
Last Updated: Apr 01, 2014 06:27PM BST
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